Terms of Use

This part covers the Orchy website and the free Meet Orbie discovery and invite-application service, operated by OPENHOURS PRIVATE LIMITED, CIN U62099TS2026PTC216543. The first community is for adults in Bengaluru, India. You must be at least 18 and use contact details that you control. Phone verification checks that you have access to the number. It does not prove your age, identity or eligibility.

Using Meet Orbie does not buy membership, a reservation, a ticket or a right to attend an event, and it does not authorise any charge. Any later paid service will show its own price, inclusions, cancellation terms and a clear purchase step before you pay. These Terms do not set future app prices or refund rules.

There is no separate consent screen. When you choose Agree & talk or Agree & chat, you confirm that you are 18 or over and agree to these Terms and to the processing described in the Privacy Policy (Part A). Accepting these Terms is not a blanket licence for every possible future use of your information.

Orbie is an AI assistant, not a person or a professional adviser. It can mishear you, give inaccurate information or miss context. You can correct it, or use chat instead of voice. Orbie is not an emergency, medical, legal or financial service, so do not rely on it for urgent help.

We save the full text of the conversation, including unfinished conversations, as described in the Privacy Policy. Your browser's microphone permission is separate from this.

We aim to keep the conversation useful and natural, but we may apply reasonable limits on availability, length, rate and abuse. A technical limit, network failure or speech-recognition problem is not, by itself, a negative finding about your application. We will not say something was saved or submitted unless our system has confirmed it.

Meet Orbie is an application conversation. When discovery is complete, your application is submitted to the Orchy team automatically, with no separate final question. We explain this before you start. An unfinished conversation can be saved so you can continue it without becoming a submitted application.

The website status shows whether your application is saved, submitted, in review or decided. Our service aim is to send you an update within 24 to 48 hours after your application is recorded as submitted. This is a service aim, not a legal deadline and not a promise to accept you. If more information is needed, a request for it can be the update. If there is a delay, we will tell you rather than quietly restart the clock.

While a submitted application waits for a decision, extra information you add can be included. New comments do not automatically restart the original timing. You can ask to withdraw or correct your application by emailing hello@orchy.in. Closing the tab, ending a call or signing out is not a deletion request.

AI helps prepare the review. It produces a summary, an overall read of likely spending comfort and a suggested outcome, and our authorised team reviews these and makes the final invite decision manually. The Privacy Policy (Part A) explains what the review contains and what it does not use. We also consider the available community, capacity, eligibility, practical participation and what you tell us you are looking for. Completing a conversation, holding a referral code, sharing social links or spending money elsewhere does not guarantee admission.

A referral can affect priority or link you with a referrer, but it does not replace review. The website shows any conditions on an issued invite, such as expiry or single use. Do not sell codes, pretend to be another applicant, or use referrals to get someone else's private application information. Referrers do not receive your conversation or confidential review reasons.

Sharing social links is optional. If you share them, a reviewer may consider them as extra context in the invite review, which can help your application. Not sharing links is not a false statement and is not treated as dishonesty or misconduct. A short conversation or a privacy choice is not treated as proof of poor character.

You can ask us to correct inaccurate information and to have a decision reviewed by a person where it relied on an error. A review is not a promise of a different outcome or of membership.

Respect other people's privacy and boundaries. Do not harass, threaten, impersonate, defraud, stalk or sexually exploit anyone, share illegal material, or look for another applicant's private information. Do not upload or pass around child sexual abuse material, even to report it. Describe the concern to us without sharing the content.

Do not interfere with the service, get around sign-in or rate limits, misuse a reviewer or admin feature, or get unauthorised access to data. Correcting Orbie, criticising the service, declining a question or choosing not to continue is not prohibited.

We may pause access or take proportionate protective action for misuse, security, legal requirements or credible safety concerns. We treat allegations and automated flags as different from established facts. Telling us about a personal crisis is not automatically treated as a finding that someone is dangerous or unsuitable. Where it is lawful and safe, we explain our action and offer a way to ask for review, without revealing confidential reports or safeguards.

To report an Orbie response, a privacy issue or a safety concern, email hello@orchy.in. You do not need to install the app or be accepted. If you are in immediate danger, contact emergency services instead of waiting for us.

You keep the rights you have in what you provide. You allow us to host, process and use it for the conversation and application you asked for and for the operations described in the Privacy Policy. This does not make your private conversations public, and it does not give us rights to use them for unrelated advertising or model training.

Only give us another person's information where it is necessary and you have the right to. A link to a social profile is not permission to scrape or reuse everything about every person visible on it.

Orchy's website, branding, software and other protected materials belong to us or our licensors. AI-generated replies may not be unique, and we do not promise exclusive rights in every output.

We use the contact details you give us for verification and for application and service messages. By agreeing (choosing Agree & talk or Agree & chat), you agree to receive updates about your invite by WhatsApp or email. We send decisions that way, by hand at first, and the website status page is always available. These are service messages, not permission for unrelated promotions. You can stop optional messages without it counting against your application.

We show your outcome securely on the website and send a minimal notification to your chosen channel. We do not put sensitive review details in a public link or message preview. Keep your contact details current and tell us if you no longer control your number or address.

We may maintain, improve, limit or stop the free discovery service for legitimate reasons. We do not guarantee that it will always be available, that you will receive an invitation, or that any particular friendships or events will happen. We remain responsible for obligations that cannot lawfully be excluded. Describing the service as AI-generated or early access does not remove privacy, security, consumer or other legal protections that apply.

These Terms do not impose a blanket waiver of all liability, a paid arbitration requirement, or an unlimited indemnity from applicants. You are responsible for your own unlawful conduct and misuse, and that does not excuse our own legally attributable failures.

We will give appropriate notice of material changes to these Terms. A change does not quietly rewrite past permissions or allow an unrelated use of saved conversations. Indian law applies, and disputes can be brought before courts or other forums that have lawful jurisdiction. Mandatory rights and statutory complaint routes are not affected.

OPENHOURS PRIVATE LIMITED, CIN U62099TS2026PTC216543. Registered office: FNO.201, PNO.22PART, Parkview Residency, Manneguda, Rangareddy, K.V. Rangareddy - 501102, Telangana, India.

Grievance Officer: Praveen Kumar Kondappa, Director. Email: hello@orchy.in.

The Privacy Policy (Part A) explains how to ask for correction, withdrawal, deletion or a grievance review. Different complaints have different legal deadlines, and our application-update aim is not the grievance timetable.

Orchy is provided by OPENHOURS PRIVATE LIMITED, CIN U62099TS2026PTC216543 (“Orchy”, “we”, “us”). These terms apply to the Orchy mobile app, Orbie and services offered through the app. The website and Meet Orbie admission service have their own Part A. You must be 18 or older, have authority to use the registered phone/account and provide accurate required eligibility information. Initial member activities focus on Bengaluru; actual availability depends on admission status, venue supply and supported areas.

Orchy is invite-only; participation may require admission, profile/face verification for certain features and capacity availability. A friend's code or QR/referral may provide priority or help connect people; it does not itself grant admission, a free seat or a reservation. Completing the website discovery, entering a referral, talking to Orbie or paying for a real offering are separate acts with different consequences.

By creating an account or using the app, you agree to this Part B, the Privacy Policy and the Community Guidelines. If you do not agree, do not use the app.

Orbie is an AI voice-and-text concierge; it may mishear, misunderstand or provide incomplete or incorrect information. A recommendation is not a booked venue, guaranteed participant attendance or professional medical, legal, financial or emergency advice. Orbie's suggestions and other AI output are provided “as is”, may be wrong or out of date, and are not professional advice; rely on them at your own judgement. Confirm actual availability and the status of a paid offer in the app or its receipt, not solely in conversational phrasing.

We request your agreement for the described external AI processing before Orbie's first AI interaction. You can manage supported saved-memory controls, including correction, stop-use and forget, and withdraw AI permission in Privacy & data. When consent is withdrawn, the affected AI interactions stop, but available privacy/deletion routes remain reachable. Account deletion may have separate effects from deleting an individual memory. The Privacy Policy (Part B) explains the data, providers, purposes, retention and relevant cross-border processing.

You are responsible for activity on your account and for securing your device. Do not share an OTP, reviewer credential or other sign-in code, and tell us promptly at hello@orchy.in if you believe your account has been accessed without permission.

Orchy helps members discover and coordinate activity plans, suitable people, venues and independently provided experiences. Orchy may arrange small-group Thursday Dinners and Saturday Board Games in available participant/venue pools. These are distinct from separately organized or ticketed Events, each with its own seller and terms. An apparent venue suggestion or public map result does not mean the venue is a partner, has held a table or agrees to a booking.

An arrangement may use an independently operated restaurant, café, games venue or event organiser. Partner venues and third-party event organisers are independent businesses, not agents or employees of Orchy. They are solely responsible for their premises, food and drink, hygiene, safety, staff, pricing and service, except where the confirmed offer expressly says Orchy itself supplies an item. A partner's operational responsibilities do not remove our own commitments to provide the coordination or booking service we sell. No dedicated Orchy host is promised for an ordinary group unless a particular offering expressly includes one.

For Garba, Orchy may suggest events or venues operated by others and help members coordinate attendance as a group, free of charge. That is not a promise that Orchy organizes the third-party Garba event, controls its admission or sells its ticket. Check the event organiser's actual ticket/entry, capacity, age, dress, food and other rules before going. Orchy's recommendation or free group coordination is not a substitute for the third-party ticket.

The intended dinner/games offering targets a small group, ordinarily around four to six people. The actual minimum group and any consented alternative must be stated before payment. We may propose an alternative group or time when supply is insufficient; we do not deem a materially different experience accepted through silence. Where you have not agreed in advance to a smaller group, we will explain the actual situation and seek your agreement or provide the applicable money refund. A two-person dinner option, if offered, requires the participant consent and specific eligibility conditions shown for that offer; no general two-person Garba/games guarantee exists.

If a group cannot be formed or a venue cannot meet the offering's confirmation conditions by the stated deadline, we will provide the remedy promised for that offering and any mandatory remedy under law. A voluntary alternative or credit cannot be imposed in place of a money refund to which you are entitled. An event, time, venue or included service may not be materially substituted without a proper choice or remedy.

Where paid booking is offered, prices are shown per person or ticket in Indian rupees with applicable taxes and compulsory fees before you pay. Where a ₹50 per-person seat-booking fee applies to Thursday Dinners or Saturday Board Games, it is shown before you confirm, and the checkout explains what that fee purchases, who receives it, what confirms your entitlement, whether any venue expenditure is extra, and the cancellation/refund policy in effect at that time. Food and drinks are paid at the venue unless the offer expressly says they are included. Games access/entry costs must likewise be stated as included or separately payable.

A request, expression of interest, group proposal, staff acknowledgement, payment initiation and confirmed payable seat are different states. A captured payment without confirmed service must be reconciled and the appropriate remedy provided. We do not silently charge you for an Orbie suggestion. A pending payment or network error is not a reason to pay twice; use the provided payment-recovery/support route first.

When enabled, secure checkout is facilitated by Razorpay. It may collect payment instrument details; Orchy retains the necessary order/capture/refund/receipt information. You must not give an OTP, UPI PIN, CVV or full card details to staff or other members. Different organised Events may have different prices, inclusions, sellers and cancellation arrangements. Paying an Orchy seat-booking fee is not necessarily paying for food, a third-party ticket or a refundable venue deposit.

The event-specific cancellation/refund schedule presented before your pay action and preserved with your order is part of the purchased offer. It tells you how and by when to cancel, any lawful fee that may be retained, the seller's nonperformance obligations, group/venue change remedies, the refund route and its expected processing. If those particulars are not shown for a paid offer, contact support rather than assuming an unstated non-refundable charge.

Unless the offer shown before payment says otherwise, the Thursday Dinner and Saturday Board Games seat-booking fee is not refundable if you cancel or do not attend a confirmed booking. It is refunded in full if Orchy cannot confirm your group or venue, for example because the group does not fill or the venue cancels and no suitable backup venue is arranged, and if you are charged more than once for the same seat.

Where Orchy/the responsible supplier cancels the purchased service, cannot provide the agreed group/venue or cannot confirm by the promised deadline, we arrange a full refund of the applicable amount collected for that undelivered service or another remedy you freely select when legally permitted. Duplicate or erroneous charges are investigated and corrected. If we make a material change to an agreed paid arrangement and you do not accept it, the applicable lawful refund remedy remains available.

A non-refundable fee for your own cancellation or no-show is different from a cancellation by Orchy or a venue failure. We do not invent a universal no-show penalty or cutoff in these general Terms beyond what the offer shows before purchase, subject to law. The time Orchy takes to initiate an approved refund is distinct from the time Razorpay or the bank takes to credit it.

For booking disputes, refunds, cancellation or duplicate debits, use the app's support path or hello@orchy.in. Provide the date, booking/payment reference and issue, never a PIN or full payment credential. We may request sufficient proof of a disputed payment or attendance while protecting other users' private information. Account deletion is not a way to waive an outstanding refund or required accounting obligation.

When group conversations, friend connections or introductions are available, you are responsible for your messages and reasonable actions. Members who have joined a group may see your display name, shown profile details and any messages you post. Do not disclose other participants' contact information or Orbie conversation, distribute someone's photo without permission, or contact someone after a clear refusal. Group chats, if offered, are for the described coordination purpose; use in-app consent, leave/mute/report/block functions when available.

You must not threaten, harass, stalk, bully or discriminate; pressure others into intimacy, drinking or continued contact; impersonate users or venues; send pornography, sexually exploitative or illegal material; seek child sexual abuse material; facilitate fraud, violence or illegal substances; attempt to bypass admission, safety or payment safeguards; scrape other people's profiles or use tools to access private content without authority. Users must follow lawful venue and organiser rules. There is no permission to solicit minors or post material exploiting children.

Reports about group content, an Orbie response or real-world conduct can be submitted through Help & Safety. We may filter, remove, restrict, suspend, block or refer information to authorities where the applicable law and risk warrant it. We aim to investigate appropriately rather than publish private allegations as truth. We may restrict disclosure of evidence and reporter identities to protect members. The published Community Guidelines form part of these Terms.

Orchy may screen or verify some aspects of a member or provide group-related context, but no identity, face-liveness, admission, reputation, compatibility or safety process is a guarantee that another person will behave safely. Orchy does not vet, endorse or guarantee other members beyond the specific checks described in the app and Privacy Policy. You are solely responsible for your own conduct, including at offline meetings with other members, and for ordinary decisions about travel, meeting strangers, venue attendance, alcohol and personal boundaries. Consider meeting in staffed public places, keeping trusted contacts informed and leaving any situation that feels unsafe.

Orchy is not the police, an emergency hotline, an event security guard or a legal/medical adviser. In immediate danger, contact local emergency services (in India 112). We do not promise real-time human monitoring of every chat or event. Mandatory consumer remedies and statutory rights are not waived by this safety notice.

You retain rights you lawfully have in content you submit. You grant Orchy only the permissions needed to process, display to the expressly intended recipients, store, protect, moderate and improve the disclosed Orchy service subject to the Privacy Policy and applicable law. This is not an irrevocable licence to sell complete private conversations or train unrelated external models for any purpose. You must have appropriate rights to any third-party material you submit, including any photo. Orchy's brand, code, site, service materials and other protected content belong to the respective rights holders.

Feedback, group membership, user attendance and private trust/safety information are separate. We may use factual, appropriately verified operational history to improve service quality, but a private report is not automatically a public moral score. Your friend or venue does not receive full private Orbie memory/assessment simply because it participated in the same event. Material recommendation or ranking explanations are made accessible where required; these Terms do not publish proprietary code, model prompts or anti-abuse thresholds.

We may change, add, pause or withdraw features or parts of the service, and may limit capacity, location, admission, access or service use for genuine operational, safety or legal reasons. We may suspend, restrict or remove an account that breaches these Terms or the Community Guidelines, creates risk for other members, venues or Orchy, or where required by law; where appropriate we will tell you the reason and how to ask for a review. We will not use a feature change or suspension to avoid an existing payment/refund obligation, and suspension never blocks your ability to request account deletion. You can stop using the service and request deletion through the app or https://orchy.in/delete-account. A deletion may involve verification and narrow retention of required safety, legal, fraud, dispute or accounting records; details are in the Privacy Policy. Data controls and support cannot require consent to unrelated promotions.

We may change these Terms, giving applicable notice and new permission where legally required. A later change does not silently rewrite a past paid offering or its accepted refund schedule. Any operator/vendor or product availability changes relevant to a paid reservation are handled through the actual purchase promise and applicable law, not a blanket disclaimer.

The app and service are provided on an “as is” and “as available” basis. To the extent permitted by law, we give no warranties or guarantees beyond those that cannot be excluded, including about uninterrupted connectivity, accurate AI output, a particular friendship, another person's attendance or conduct, or an independent venue's products and service.

To the extent permitted by law, Orchy and Openhours are not liable for indirect, incidental, special or consequential loss, or for loss of profit, data, goodwill or opportunity, and our total liability for all claims relating to the app or service is limited to the greater of the fees you paid Orchy in the three months before the claim and ₹1,000. We are not responsible for the acts, omissions, premises or services of independent venues, event organisers or other members.

You agree to indemnify Orchy and Openhours against reasonable losses, claims and costs arising from your breach of these Terms or the Community Guidelines, your misuse of the service, or your unlawful conduct towards other members, venues or third parties, to the extent caused by you.

Nothing in these Terms limits your rights under the Consumer Protection Act, 2019 or other mandatory law, liability that cannot lawfully be excluded (including for our own fraud, gross negligence or wilful misconduct), or a refund where a paid service is not delivered as promised. We do not impose compulsory paid arbitration, and you may approach a competent consumer commission, regulator or court.

These Terms are governed by the laws of India. Subject to the consumer-forum rights above, the courts at Hyderabad, Telangana have jurisdiction over disputes.

OPENHOURS PRIVATE LIMITED, CIN U62099TS2026PTC216543. Registered office: FNO.201, PNO.22PART, Parkview Residency, Manneguda, Rangareddy, K.V. Rangareddy - 501102, Telangana, India. Grievance Officer (as identified in Part A): Praveen Kumar Kondappa, Director. Support, booking issues, grievances, privacy and safety: hello@orchy.in. Support: https://orchy.in/support. Delete account: https://orchy.in/delete-account.

We respond under the deadlines that apply to the type of complaint. Ordinary support's estimated response period is not a substitute for a mandatory shorter intermediary, child-safety, consumer or security incident timetable.